NBC's Zucker says ratings don't matter anymore
What do you do when you're losing a race, coming in last in a field of four, and have to justify your dismal performance? You change the scoring. What am I talking about? When asked about why his network is doing so poorly in the ratings, president and chief executive officer of NBC Universal, Jeff Zucker told Television Week, "It's not just about the ratings anymore." What? (Imagine that as said by the Aflac duck). Do you think he really meant it, or is Jeff just hoping that the advertisers won't mind that his primetime lineup is getting its collective butt kicked by CBS, ABC and Fox most every night on the week?
Just to be fair, Zucker explains that the ratings don't matter because the network is fulfilling the expectations of the advertisers. "We're in an era where - we've made a commitment to our advertisers to a schedule. Advertisers have an expectation. It's not just about the ratings anymore. It's about our relationship with our advertisers and what their expectations are."
Specifically, Zucker was defending running reruns of Psych and Monk on Sunday nights, which NBC is going to do again on May 18, even though both programs are being clobbered by the competition. (On May 11, NBC is offering four episodes of The Office and a Law & Order: SVU -- reruns all.)
Here's more of Jeff's rationalization about why NBC persists in showing two hours of USA Network dramas: "Of course we'll change schedules if we have to, because it remains an inexact science. But we're not going to knee-jerk change schedules just because the ratings aren't what somebody else expected them to be. It's really not just about the ratings anymore. It doesn't mean the ratings aren't still important."
Call me cynical, but if NBC were number one in the ratings, I think Jeff Zucker would be singing a different tune. As it is now, the Peacock talks about the quality of their shows (true, they have some good shows), demographics (the net adores the 18-49 year olds), and engagement (which is not the same as attention, but you'd have to be a research geek to understand the fine distinction).

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