With all the new tech equipment, why do they not use a hidden camera? I also agree with everyone that says it seems very scripted and the people the boss deals with always seem to be in a bad situation and need some form of help

They should do a segment on AT&T and the Greed that is so prevelant there. It's a huge company with one goal in mind...to make money. They are sacrificing the customer just to bring in the profit probably just like the rest of corporate America. Wake up, before greed does this country in..so how bout it Randall, you game?

I just saw my third episode of undercover boss: I was so shocked at how cheap these multi-million dollar companies are, the white castle owner only gave 5K to help the incredible young man to school Does he have any idea what it cost to go to culinary school? why couldn't he pay for the whole thing? Then 5k to the child of the other incredible worker why not find out what they need to make their lives better and go all the way ie do they need a nurse or a specific program and pay for a year ....all three epeisodes seemed so cheap and less the generous in their appreciation of their exceptional employees gosh i could go on and on the woman who wanted to be healthier why not pay for her to go to a 2 week weight mngmt retreat ....ok i will stop

Wesley Ridge retirement community. Reynoldsburg Ohio

The company I work for is likely to small and regional to be on this show, but if it were I can tell you what would happen if the CEO or COO were to go "undercover" and mingle with the workers for a while. Absolutelly nothing would happen. It would all be a big PR scam, with maybe a few token changes promised, but probably never delivered. Our company is run by management that has no clue about the industry and business that they are in and it is unlikely that spending a small amount of time doing the grunt work with regular workers would have any effect on these corporate frauds. They would not even understand what they were doing, much less see where improvements could or should be made. Many times I have remarked to my co-workers that our management reminds me of little children playing dress up in their parents clothing. They are only going through the motions of what they think they should be doing.
For a while, corporate pushed a policy whereby on-site managers where supposed to ask us workers what we thought about things and what improvements could be made. So, from time to time, a manager would walk up to you and ask some inane question pertaining to your job, or at least that he/she thought did. The minute you started answering their question you would see that far away look in their eyes, telling you they had checked out mentally and were not really listening as you bored them with your little opinion. Without fail, whenever you would suggest any sort of change, they would say that we couldnt do it that way, because, well, we cant do it that way. But feel free to let me know if you have any more ideas! Imagine how inspired and motivated that makes you feel.
This is also a company where people who work hard are rewarded by being expected to take up the slack for shirkers who management is too lazy or clueless about to replace. Care to guess who gets promoted into management? Thats right, those same shirkers whose work you are doing. And you must be doing a fine job too, cause look how well they are doing because of you.
So, this may be an interesting show, as far as it goes, but its too unrealistic to take seriously.

LETS SEE THEM DO WALT DISNEY WORLD IN CENTRAL SHOPS

Joe Rogers founder of Waffle House shows up and works a shift at a random Waffle House every Sunday...there is a lesson there

BRING IN THE WALMART CEO. TO THE IOWA STORES , IN DESMOINES ,

I would like to see the CEO or Autozone take a few different positions at struggling or 'unsafe' locations to truly understand how difficult scheduling and the environment is there.

I think they should do an episode for Victoria's Secret Direct. Put them to work in the DC and let them know how we have to do things as well as how we are treated.