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October 9, 2015

Almost Everyone in Those Verizon Commercials is a Jerk

by Bob Sassone, posted Apr 14th 2010 7:07PM
VerizonI say almost everyone, because you know who isn't a jerk in the ads? The cable guy!

As I've mentioned here before, the Verizon commercials irritate me. FiOS is great, if you're still using cable TV you're practically a Luddite, yadda, yadda, yadda. But why does the FiOS guy have to be such an annoying jerk?

The cable (Comcast really, as we've now seen in the most recent ads) guy is always trying to talk to the FiOS guy about anything else and all Mr. FiOS can talk about is how great FiOS is, how much faster it is, how everyone loves it, how many J.D. Power awards it has won -- as if tech guy would have one of those in his apartment. While the Comcast guy is also trying to prove how good cable is, you get the feeling he's just trying to get by, not shove cable down everyone's throat.

Here's the latest ad. You tell me what's so irritating about it.

So not only is the FiOS guy a jerk but now we see that FiOS customers are jerks too?

Look at the way this customer treats Mr. Comcast. No hello, no thanks for showing up, no human interaction at all. He just takes the cable box and shoves it in the guy's hand and closes the door in his face. You say the cable guy is a jerk because he slaps an xfinity label on his shirt and tries to immediately sell him on the new service? Hey, at least he's doing his job, silly as the move may be.

This is better than what could have happened. He could have knocked on the door and shoved cable box down the guy's throat. There's your fiber optics, pal.

As past ads have shown us, the FiOS guy and the Comcast guy live in the same apartment building and seem to be on friendly terms, so here's my question: if FiOS is so great and the FiOS guy is so nice, why doesn't he get the cable guy a job at Verizon? The guy is obviously loyal to the people he works for -- even if he did try to check out FiOS in that one commercial -- so why not get him a job there so there won't be anymore tension between them?

I don't think that will ever happen though, since most of their conversations go something like this:

Cable Guy (knocks on door): Hey, can you help me with something? A pipe just burst in my apartment, do you have a wrench I can borrow?

FiOS Guy: In a recent survey, FiOS had 90% more customer satisfaction than Comcast.

Cable Guy: OK...that's great, but I need to fix this pipe. I have a flood starting in my apartment and the landlord is coming over in a few minutes...

FiOS Guy: Do you have 1000 HD titles on-demand like FiOS does?

Sure, the cable guy is goofy and maybe a little irritating in his own way, but you get the feeling that if Mr. FiOS would just ease up on the sales pitch everytime he sees him they'd get along a lot better. I actually have Verizon and it has always been fine, though I'm not going to FiOS anytime soon though. I just wish there would be a commercial entry in this series that would not irritate me so much.

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I have Comcast and never had a problem with service. Fios is not available in my area.

April 15 2010 at 12:39 PM Report abuse rate up rate down Reply

I have Comcast and I too find these commercials annoying, poor cable guy, he's just a working stiff. I had the cable guy at my house recently and I had to ask him about the commercials and he said there's going to be some that are counterattacks coming out. Why do I wish they'd employ the same actors? I think that would be so funny and it'd confuse the heck out of people.

For full disclosure I don't work for nor am I affiliated with the cable, fios, or dish firms...but I have actually recently congratulated the cable service people. Real people who answer the phone 24 hours a day is a good thing. And these real people know the product. One made a time to call me back a bit later just to make sure everything was okay. Tell me one other company that does that.

April 15 2010 at 7:10 AM Report abuse rate up rate down Reply

I take it you never had Comcast in your home. Try calling them and asking for help. Why do you think they changed their cable service name.

However Fios isnt any better. Half their HD channels show crap and the picture constantly pixelates. Also their paid local commericals make piercing noises at then end.

All these cable and dish providers got us by the balls because we are hooked to tv. There's nothing wrong with that. But they take our pair and twist it like a pretzel.

P.S. The only thing worst than those Fios ads are the Value City commericals and FinallyFast.com commercials. Thankfully, there's not a rock around when they show up on tv.

April 15 2010 at 2:37 AM Report abuse rate up rate down Reply
Axel Harris

Dude, seriously, buy a tivo.

April 14 2010 at 9:27 PM Report abuse rate up rate down Reply

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