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MGM Grand COO Makes a Huge Mistake Working Tables on 'Undercover Boss' (VIDEO)

by Jason Hughes, posted Mar 21st 2011 1:56AM
Scott Sibella, COO of MGM Grand, 'Undercover Boss'Scot Sibella, COO of the MGM Grand, learned first-hand how difficult some of the jobs are in his casino on 'Undercover Boss' (Sun., 9PM ET on CBS). Working the roulette table, he saw how difficult it can be to take money away from people, especially when you're screwing up the spin.

The patrons even started giving him a hard time about it, rolling their eyes. One guy even told him he needed to spin the wheel faster. Unfortunately for them, a bad spin still nets a result, and so their losses are still real.

Then, frustrated at how he was performing, and the emotional pressure of the people facing him, Sibella committed the ultimate casino no-no. He put his hand in his pocket.

"That will get you fired in a heartbeat," his trainer told him. Sure, it's something Sibella knows all too well as the COO, but in that moment he realized how easily a mistake can be made. A few bad spins, guilt over taking people's hard-earned money and a moment of feeling flustered could cost someone their job.

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