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October 14, 2015


Apple offers refunds, credits to iTunes season pass customers

by Brad Linder, posted Mar 19th 2008 8:54AM
iTunes TV shows
So you've blown all your laundry money on TV shows from the iTunes store, because paying for a complete season at a timed seemed like a better bargain than paying $1.99 per episode. But what happens when a season is cut short due to oh, say a television writer's strike. Apple is sending out letters to customers who have purchased season passes to shows with truncated seasons, outlining the steps the company will take to keep its paying customers from revolting:
  • Even if the season should have ended now, any additional episodes that are still part of the current season will be made available to customers as soon as Apple gets them
  • If there are ultimately fewer episodes in the season than originally planned, customers will get a partial refund
  • At least some customers are getting credits which can be used to buy any two TV shows, music videos, or short films from the iTunes Store
All of this sounds like good news for iTunes users. But I honestly think it would have been bigger news if Apple had decided to stiff their customers.

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You'll love Friday Night Lights, or your money back

by Adam Finley, posted Aug 22nd 2007 12:35PM

friday night lightsThat's right, Friday Night Lights shaves as close as a blade, or your money back.

Sorry, whenever I hear news of a refund that old electric razor commercial pops into my head. Remember that one? No? Okay, moving on:

The folks behind NBC's Friday Night Lights are so sure you'll love the first season DVD set coming out next Tuesday that they're offering to refund your money if you don't like it. In order to qualify for the refund, you have to purchase the DVD before the end of the year, and I guess you also have to hate the series.

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James Frey settles lawsuit with readers -- UPDATE

by Anna Johns, posted Sep 8th 2006 1:10PM
james freyRemember James Frey? He's the author of A Million Little Pieces, which became a bestseller thanks to Oprah Winfrey. Earlier this year, The Smoking Gun uncovered that Frey's book, which he claimed was non-fiction, was at least partially fabricated. At first, Oprah defended him but then she came to her senses and beat him witless on her show. It was an ugly affair, wasn't it? Thousands of readers filed a class action lawsuit against Frey and his publisher, Random House, claiming they were defrauded. Now Frey and his publisher have agreed to give refunds to all the people involved in the lawsuit. It will take months before everyone's money is returned.

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