(S01E05) This show is just too formulaic. It's not that the plots aren't a tad innovative - not just hostages at a bank but hostages in a airport control tower, a diner, and in this episode, a hospital operating room - it's just that the structure is just so formulaic and tedious. Guy with a gun takes over a place, the only two hostage negotiators in L.A. are called in, one of them calls the guy with the gun, things seem to be about to go well, then someone screws it up and this pisses off the guy with the gun and it makes everything harder for the FBI team. So they have to work harder to figure out what is motivating the guy, by going into his past (with the help of the cute girl with the Apple laptop back at HQ). That's pretty much what happens.